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ID 8178526
views 31
28.03.2025 / 15:51
Agent - At Your Service (Batumi)
Report
Location:
Tbilisi
Sphere:
Hotel, Tourism
Work schedule:
full time
Experience:
1-3 years
price with deal
Le Meridien Batumi is pleased to announce vacancy for the position of a At Your Service Agent.
At Your Service Agent is responsible for answering and responding to internal and external calls in the hotel`s continuing effort to deliver outstanding guest service according to the standards of Marriott International.
Main duties and responsibilities will include:
- Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner;
- Provide information and demonstrate knowledge of all hotel facilities and services;
- Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations;
- Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling;
- Operate office equipment including, but not limited to, computers, fax machine, e-mail, etc.
Requirements:
- At least one year of prior customer service/guest service/guest contact experience required;
- You must deal in a polite and sophisticated manner and have an excellent command of the English, Georgian language, both spoken and written;
- Computer proficiency is required;
- Knowledge of Hospitality computer applications (property management programs like "Opera") is preferred Ability to quickly and accurately input data into computer systems and applications;
- Flexible in terms of scheduling;
- Excellent grooming standards.
How to apply:
Applicants interested in this position and whose qualifications match the requirements are welcome to send their CV in English to natia.stambolishvili@marriott.com and state the position title in the subject line.
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Last day for resume submission
27.04.2025
Salary
On agreement
contact
natia.stambolishvili@marriott.com
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